Moving Out of a Condo in Thailand: Bills, Deposit, and Evidence Checklist

Moving out of a condo in Thailand should involve more than packing belongings and returning the keys. Before handover, check the final expenses, room condition, keys, keycards, water and electricity bills, internet, and payment evidence. This information helps the tenant and unit owner settle the account more easily, reduces misunderstandings, and makes the security deposit refund process more organized.
This article is a checklist-style guide for anyone preparing to move out of a condo in Bangkok, Pattaya, Chonburi, Phuket, Chiang Mai, Hua Hin, or other provinces. It focuses on preparing documents, photographing the room's condition, checking water and electricity meters, keeping slips and receipts, and communicating politely and in writing with the unit owner or juristic office.
English summary: Before moving out of a condo in Thailand, tenants should organize final bills, deposit records, meter photos, room condition photos, keys, keycards, receipts, and written confirmations.
1. Start by Reading the Lease Again Before Move-Out Day
Before moving out, read the lease again, particularly the conditions on advance notice, the contract end date, deposit refunds, damage charges, cleaning charges, air-conditioner cleaning costs, final water and electricity bills, and the return of keys or keycards.
- How many days' advance notice is required?
- What is the contract end date?
- Within how many days is the deposit to be returned under the agreement?
- How are damage or repair charges calculated?
- Who is responsible for air-conditioner cleaning or general cleaning costs?
- How many keys, keycards, or parking cards must be returned?
If anything is unclear, ask the unit owner or landlord in a chat message before move-out day. Do not wait until handover because there may not be enough time to settle the expenses.
English summary: Review the rental contract before move-out, especially notice period, deposit return, cleaning, repair, utility bills, and key return terms.
2. Give Written Notice of the Move-Out Date
The move-out date should be communicated in writing, such as through chat, email, or a document, so both parties have the same information. Clearly state the move-out date, room inspection appointment, and key return process.
- State the move-out date
- State a convenient time for the room inspection
- Ask whether the unit owner or agent must attend the handover
- Ask whether the juristic office must be notified about moving items out
- Request a list of items to return, such as keys, keycards, and parking cards
- Keep the move-out notification chat as evidence
An example message is: "I am writing to give notice that I will move out of the room on 30 June 2026 and would like to schedule the inspection/key return at 14.00. Please confirm the process and the items that must be returned."
3. Photograph and Record the Room's Condition Before Handover
Before handing back the room, photograph and record its condition after all belongings have been removed to show its state on handover day. Take both wide-angle views and close-ups of important areas such as the floor, walls, ceiling, bathroom, kitchen, balcony, furniture, and appliances.
- Take wide-angle photos of every room
- Photograph floors, walls, ceilings, and doors
- Photograph the bathroom, kitchen, sink, and balcony
- Photograph furniture and appliances supplied with the room
- Photograph areas with existing marks or issues reported at move-in
- Record one continuous walkthrough video
Keep move-in and move-out photos in the same folder so the room's condition can be compared if damage or repair charges are reviewed.
English summary: Take photos and videos of the empty room before handover. Keep move-in and move-out photos together for comparison.
4. Check the Water and Electricity Meters on Move-Out Day

Water and electricity meter readings on move-out day are important for calculating the final bills. Take clear photos of the readings and send them to the unit owner or juristic office that day. If the meters are in an area the tenant cannot access, ask the juristic office or owner to confirm the readings in writing.
- Photograph the electricity meter on move-out day
- Photograph the water meter on move-out day
- Send the photos to the unit owner in a chat message
- State the date and time the photos were taken
- Ask the owner to confirm the final meter readings
- Keep the photos with the move-in meter photos
According to official information, MEA offers eBill services related to e-Invoice, e-Receipt, and e-Notification, while PWA provides e-services and the PWA1662 channel. For the final bill, users should check directly with the authority responsible for the area where the unit is located.
5. Check the Final Water and Electricity Bills
Before the security deposit is refunded or the account is closed, check the final water and electricity bills carefully. Confirm the date through which each bill was calculated and whether any portion arose after the tenant moved out. If an amount remains outstanding, agree who will pay and whether it will be deducted from the deposit or paid separately.
- Through what date was the final bill calculated?
- Does the meter reading match the move-out photo?
- Are any previous bills outstanding?
- Is the amount for water, electricity, or another fee?
- If it is deducted from the deposit, must clear details be provided?
- Will a receipt or other proof be provided after payment?
If the bill is issued after move-out, agree in advance how the unit owner will send the bill and evidence to the tenant for review.
English summary: Check final water and electricity bills against move-out meter photos and clarify whether they will be paid separately or deducted from the deposit.
6. Check Internet and Monthly Services Before Moving Out
If the tenant subscribed to the internet service, review the internet contract before moving out, including the contract end date, early termination fee, transfer of the installation, and the return of equipment such as the router or set-top box.
- Has the internet contract reached its end date?
- How many days' notice is required for cancellation?
- Is there an early termination fee?
- Which router or other equipment must be returned?
- Are any bills outstanding?
- Is there proof of cancellation or equipment return?
If the internet service is in the unit owner's name but the tenant pays the monthly fee, request the final bill and confirm the outstanding amount before handover.
7. Check the List of Keys, Keycards, and Parking Cards
Room keys, keycards, parking cards, gate remotes, and mailbox keys should all be returned in the quantities received at move-in. A missing item may incur a charge under the lease or juristic office rules.
- How many room keys were provided?
- How many keycards were provided?
- How many parking cards or vehicle stickers were provided?
- Was a mailbox key provided?
- Was a gate remote or another access device provided?
- Is there a charge for a missing item?
Photograph all returned items and ask the unit owner or agent to confirm in a chat message that everything has been received.
English summary: Return all keys, keycards, parking cards, mailbox keys, and access devices. Ask for written confirmation.
8. Check Cleaning, Air-Conditioner Servicing, and Repair Charges
Before moving out, review the lease terms for cleaning, air-conditioner servicing, and repairs. Some leases may require the tenant to have the air conditioner cleaned before handover or to cover certain repairs resulting from abnormal use.
- Does the lease specify a cleaning charge?
- Must the air conditioner be cleaned before handover?
- Must a technician specified by the owner be used?
- Are there receipts for air-conditioner cleaning or repairs?
- Which repair items relate to existing marks reported at move-in?
- Which repairs result from use during the tenancy?
If any expense is to be deducted from the security deposit, request details, supporting photos, a quotation, or a receipt as appropriate. Do not settle the amount on verbal statements alone.
9. Prepare a Settlement Statement Before the Deposit Is Refunded

To ensure everyone has the same understanding, prepare a settlement statement before the security deposit is refunded. Show the original deposit, each deduction, and the net amount to be returned. If there are no deductions, there should still be written confirmation that no bills or additional damage charges remain outstanding.
- What was the original security deposit?
- What is the amount of the final water and electricity bills?
- Are internet or monthly service charges outstanding?
- Are there cleaning, air-conditioner servicing, or repair charges?
- What is the total amount deducted?
- What is the net deposit refund?
- To which account and on what date will it be refunded?
Send the settlement statement through chat or email so it can easily be reviewed later. Ask polite questions about anything unclear and attach supporting evidence.
English summary: Create a clear deposit settlement summary: original deposit, deductions, final utility bills, repair costs, and net refund amount.
10. Keep Slips, Receipts, and Chats Until Everything Is Settled
Do not delete evidence immediately after moving out. Keep the lease, rent slips, water and electricity bills, meter photos, room-condition photos, repair receipts, and chats with the owner until the security deposit has been returned in full and no further bills remain outstanding.
- Lease
- Rent and security deposit slips
- Water, electricity, and internet bills
- Move-in and move-out meter photos
- Room-condition photos before handover
- Receipts for cleaning, air-conditioner servicing, or repairs
- Chats confirming the key return and deposit refund
If there are questions about a service or payment, users can check information from the Office of the Consumer Protection Board. Any action in a specific case should nevertheless be based on the relevant contract, evidence, and facts.
11. Thailand Condo Move-Out Checklist
- Read the lease and security deposit refund conditions
- Give written notice of the move-out date
- Schedule the room inspection and key return with the unit owner
- Photograph and record the room after removing all belongings
- Photograph the water and electricity meters on move-out day
- Check the final water and electricity bills
- Check internet and monthly services
- Return every key, keycard, parking card, and access device
- Check cleaning, air-conditioner servicing, and repair charges
- Prepare a summary of the deposit and expenses
- Keep all slips, receipts, photos, and chats
Summary
To move out of a condo properly in Thailand, begin by reading the lease, giving notice of the move-out date, scheduling the room inspection, photographing the room's condition, photographing the water and electricity meters, checking the final bills, returning every key and keycard, and preparing a clear security deposit settlement. Keeping evidence at every stage makes the room handover and deposit refund more organized.
When renting directly from an owner, communicate through chat or email that can be reviewed later and keep the documents until everything is settled. Baandeego is only a real estate listing platform and is not involved in contracts, payments, security deposit refunds, or decisions in disputes between users.
English summary: A smooth condo move-out requires contract review, room photos, final meter readings, final bills, key return, deposit settlement summary, and organized payment proof.
FAQ
1. What Should I Photograph When Moving Out of a Condo?
Photograph every part of the room, furniture, appliances, bathroom, kitchen, balcony, returned keys or keycards, and the water and electricity meters on move-out day. These images can support the final settlement.
English: Take room, furniture, appliance, bathroom, kitchen, balcony, key return, and final meter photos.
2. How Should I Check the Final Water and Electricity Bills?
Compare them with the meter photos from move-out day, check the end date of the billing period, and see whether any earlier bills remain unpaid. If an amount is deducted from the deposit, request details and supporting evidence.
English: Compare final bills with move-out meter readings and confirm the billing period.
3. How Should the Security Deposit Be Clearly Settled?
Prepare a statement showing the original deposit and each deduction, such as water, electricity, repairs, or cleaning, followed by the net refund amount. Also specify the refund date and the account to which the money will be sent.
English: Prepare a clear deposit summary showing original deposit, deductions, and net refund.
Platform Use Disclaimer
This website is only a real estate listing platform.
Users should verify information, documents, and conditions by themselves.
This website is only a real estate listing platform.
Users should verify information, documents, and conditions by themselves.
Baandeego is not a broker and is not a party to any rental, purchase and sale, reservation, payment, contract, ownership transfer, room inspection, deposit refund, bill payment, charge deduction, or coordination on behalf of users. It is not responsible for disputes between users, buyers, tenants, owners, sellers, landlords, service providers, juristic persons, or relevant authorities. All parties should independently verify the information, documents, conditions, costs, and applicable laws before making a decision.
References / Sources
- Office of the Consumer Protection Board, Thailand: https://www.ocpb.go.th/index_en.php
- Metropolitan Electricity Authority MEA eBill: https://www.mea.or.th/en/our-services/mea-service/e-service/mea-eBill
- Provincial Waterworks Authority e-Service: https://en.pwa.co.th/contents/eservice
- Department of Lands, Thailand Condominium Documents: https://www.dol.go.th/en/dol-services/public-service-manual/land-registration/condominium-documents/